Privacy Policy

BlueNaro Software Ltd is the data controller for personal information collected through this website. This policy explains the limited information collected, why it is used and the choices available to you.

Information collected

When you use the contact form, BlueNaro may collect:

• your name, email address and organisation, when supplied;
• the type and content of your enquiry;
• your consent to being contacted; and
• technical information used to protect the website from abuse, such as an IP address and security-check data.

Why information is used

Enquiry information is used to respond to you, consider possible work, manage a business relationship and protect the website. The usual legal bases are taking steps at your request before a contract, performing a contract, legitimate interests in running and securing the business, and compliance with legal obligations where applicable.

Service providers

The website uses Cloudflare for hosting and security, Cloudflare Turnstile for abuse prevention when configured, and Resend for enquiry email delivery when configured. These providers process limited information on BlueNaro’s behalf under their own data-protection terms.

Retention

Enquiry information is kept only for as long as reasonably needed to respond, manage a possible or active business relationship, resolve disputes, and meet legal, accounting or security requirements. Information that is no longer needed is deleted or anonymised.

International processing

Some service providers may process information outside the UK. Where this happens, BlueNaro relies on the safeguards made available by those providers and applicable data-protection law.

Your rights

Depending on the circumstances, you may have rights to access, correct, delete or restrict the use of your personal information, object to certain processing, or receive a portable copy. You may also complain to the UK Information Commissioner’s Office.

Contact

Use the contact form or email info@bluenaro.co.uk for privacy questions or to exercise a data-protection right. BlueNaro may need to verify your identity before acting on a request.

Changes to this policy

This policy will be updated when the website, service providers or processing activities materially change.